Help
Need help with Tipa Tipa? We're real people, and we read every message, usually within 2 days.
Write to us
hello@tipatipa.coOr use the form below. Please never send bank or card details.
Quick answers
How do I cancel my subscription?
Android: open Google Play → your picture → Payments & subscriptions → Subscriptions → Tipa Tipa → Cancel.
iPhone: open Settings → your name → Subscriptions → Tipa Tipa → Cancel.
Cancel at least 24 hours before your 2 free weeks end, or before it renews, so you are not charged. Your plan and savings history stay in the app.
I changed phone. How do I get my plan back?
Open Tipa Tipa on the new phone and log in with the same account (email, Google or Apple).
Bought on Google Play or the App Store? Tap "Restore purchase" to bring your subscription back.
Does Tipa Tipa connect to my bank?
No. Tipa Tipa never connects to your bank and never asks for a bank password. You type your own numbers.
How do I turn Tipa (the AI helper) on or off?
In the app: Settings → Tipa, the AI helper. Coach Fa, a real person, still answers you when Tipa is off.
How do I delete my account?
In the app: Settings → Delete my account. Everything is deleted straight away. See Delete my account for all the ways.
Need help right now?
Tipa Tipa is not an emergency service. If you are in danger or thinking about hurting yourself, please call your local emergency number or a crisis line (US and Canada: call or text 988; UK and Ireland: Samaritans 116 123).